At Threads Clothing Co., we're more than a boutique—we're a community built around confidence, connection, and personal style. As a locally owned women's and men's fashion destination in the heart of Eau Claire, we believe every customer deserves an exceptional experience and every team member deserves the opportunity to grow, contribute, and make an impact.
When you join Threads, you'll become part of a supportive, collaborative team that values authenticity, creativity, customer relationships, and community involvement. Whether you're helping customers discover their next favorite outfit, creating engaging social content, or contributing behind the scenes, you'll play an important role in shaping the experience that makes Threads unique.
We're looking for team members who are passionate about people, fashion, and creating memorable experiences. If you enjoy building relationships, working in a fast-paced environment, and being part of a growing local business, we'd love to meet you.
Assistant Store Manager / Key Holder
Threads Clothing Co.
Eau Claire, Wisconsin
Full-Time or Part-Time
Store Manager
Sales Associates and Seasonal Employees during assigned shifts
The Assistant Store Manager / Key Holder supports the Store Manager in leading daily store operations, delivering exceptional customer experiences, developing team members, and achieving sales and operational goals. This role serves as a leader on the sales floor and assumes responsibility for store operations in the absence of the Store Manager.
The Assistant Store Manager helps ensure that customers receive outstanding service, employees are supported and engaged, and the Threads Clothing Co. brand is consistently represented through every customer interaction and operational activity.
This position is ideal for an individual who is passionate about retail, customer service, leadership, and fashion, and who is seeking opportunities for professional growth and advancement.
At Threads Clothing Co., we're more than a boutique—we're a community built around confidence, connection, and personal style. As a locally owned women's and men's fashion destination in the heart of Eau Claire, we believe every customer deserves an exceptional experience and every team member deserves the opportunity to grow, contribute, and make an impact.
As an Assistant Store Manager, you'll gain valuable leadership experience while helping shape the customer experience, support team development, and contribute to the success of a growing local business.
Deliver exceptional customer service and personalized styling assistance.
Build relationships with customers and encourage repeat business.
Support customer engagement initiatives and loyalty programs.
Resolve customer concerns professionally and effectively.
Lead by example in creating a welcoming and inclusive shopping experience.
Support achievement of individual and store sales goals.
Coach team members on customer engagement and selling techniques.
Promote product knowledge and merchandising awareness.
Assist with execution of promotions, events, and sales initiatives.
Monitor sales performance during assigned shifts.
Provide leadership and direction during assigned shifts.
Support onboarding and training of new employees.
Reinforce company policies and performance expectations.
Assist with coaching and development of team members.
Promote a positive, collaborative, and accountable work environment.
Open and close the store according to company procedures.
Serve as a designated key holder and safeguard company assets.
Operate and oversee point-of-sale activities.
Support cash handling and reconciliation procedures.
Ensure compliance with company policies and operational standards.
Maintain store cleanliness, organization, and presentation.
Assist with receiving, stocking, and organizing merchandise.
Support inventory counts and inventory accuracy initiatives.
Execute visual merchandising and product display standards.
Monitor product presentation and replenishment needs.
Assist with seasonal floor sets and promotional displays.
Assist with scheduling and shift coverage coordination.
Communicate operational updates to the Store Manager.
Support execution of company initiatives and programs.
Complete assigned reports, checklists, and operational tasks.
The Assistant Store Manager serves as a critical link between the Store Manager and the sales team. This role helps ensure that daily operations run smoothly, customers receive exceptional service, and employees have the support they need to succeed. As a trusted leader and key holder, the Assistant Store Manager helps maintain operational continuity, reinforce company standards, and contribute to a positive store culture. By supporting sales performance, employee development, and customer engagement, this role directly impacts the success and growth of Threads Clothing Co.
Performance may be measured through:
Customer satisfaction and feedback.
Customer engagement and relationship building.
Resolution of customer concerns.
Individual sales performance.
Average transaction value (ATV).
Units per transaction (UPT).
Contribution to store sales goals.
Opening and closing procedure compliance.
Cash handling accuracy.
Inventory accuracy.
Store presentation standards.
Employee coaching effectiveness.
Training support and onboarding participation.
Team collaboration and communication.
Adherence to company policies and procedures.
High school diploma or equivalent.
Previous retail, customer service, or leadership experience.
Strong communication and interpersonal skills.
Dependable, organized, and detail-oriented.
Ability to work independently and lead others when needed.
Experience in fashion, boutique, specialty retail, or hospitality environments.
Previous supervisory, key holder, or shift leadership experience.
Experience with point-of-sale systems and inventory management.
Ability to stand and walk for extended periods.
Ability to lift, carry, and move merchandise weighing up to 40 pounds.
Ability to bend, reach, climb ladders, and perform merchandising activities.
Ability to work evenings, weekends, holidays, and special events as required.
Threads Clothing Co. offers competitive hourly compensation, employee merchandise discounts, incentive opportunities, flexible scheduling, professional development, and opportunities for career advancement within a growing local business.
Nothing in this job description alters the at-will employment relationship or creates a contract of employment. Threads Clothing Co. reserves the right to modify job duties, responsibilities, and reporting relationships at any time based on business needs.